Recruiting, kitting out, maintaining and retaining your own in-house design and engineering team often doesn’t make economic or practical sense. Fortunately, you don’t need to. We’ve a simple answer – well we would, wouldn’t we? For a fixed monthly cost, you can get guaranteed access to our dedicated team of experts.
Our Monthly Managed Services Contracts, sometimes known as Software Outsourcing Contracts, are a highly efficient and cost-effective way of ensuring you have the design and development expertise you need every day.
Our Managed Services contracts, just like Software Outsourcing Contracts, give you a set number of days of resource each month. Where ours differ is that you get all the following AVAMAE expertise and support when you need it:
You’ll be immediately impressed by how leanly and efficiently our Monthly Managed Services Contracts run. The price is fixed for the entire term of the contract and we have a raft of tools and processes in place to ensure a smooth and efficient set-up and operation. Throughout, we are in constant communication and never go silent on you.
First, we set-up a dedicated sprint backlog and dashboard in Microsoft Azure DevOps. You and your stakeholders are given access and this is how together we can all track and manage all our work.
Whenever you want something, or want to contribute ideas, our DevOps editing permissions enable you to add them to your DevOps sprint backlog. Alternatively, you can always email them and we’ll add them for you – whichever works best for you.
Once we’ve received your requests, we’ll review and flesh them out in the sprint backlog and provide transparent estimates to help you decide what your priorities are.
Our monthly sprint planning sessions are an essential part of our Monthly Managed Services Contracts. It’s here where, together, we review the past month’s work and your business priorities. We can have a face-to-face meeting or a call – whichever you prefer. During the session, we’ll agree and add the tasks to your DevOps sprint plan. Naturally, your Project Manager will provide updates throughout the month and will be on hand to answer any questions you may have.
Time is a valuable commodity – in addition to our expertise, it’s what attracts our clients to our Monthly Managed Services Contracts. That’s why time tracking is so important. All our customer success and engineering staff working in your dedicated Managed Services team accurately track the time spent on each task. This gives you a detailed breakdown of how your time has been spent.
Finally, we provide monthly reports detailing the resources used and the tasks undertaken. You can access these directly on your DevOps dashboard in real-time, whenever you wish.