We delivered a clear, simple solution for organising and delivering multiple, complex reports without having to manually configure client details or manually add reporting data. The result is a personalised, slick, client-focused end-product.
Integration with Chartist enables Service Monitor to create highly configurable, responsive charts, which display the varying types of information from consumer responses in an easy to read format.
Data management has been streamlined; whether it’s client organisational structures, client branding or large amounts of consumer response data, it can be added to the system in one easy step and using checksum comparisons, any data which is added or changed is automatically detected and updated. This saves time and ensures that users will always have access to up-to-date information with minimal manual effort.
For Service Monitor’s clients, as soon as their details are added to the system, they receive an automated email with their login details. Once they have logged in, they can immediately see all the projects and reports available to them and either view them in browser or export them as dual-branded files.